Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 918-756-0920 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Cleaning
You may not know this, but Neal's Furniture showrooms are cleaned 40 hours a week professionally. We clean them during the day and evenings on a daily basis.
We are increasing our daily cleanings two more times each day.
Hygiene
Every associate has hand cleaning gel and Clorox wipes. We will be washing our hands after every customer interaction.
At our stores, we have implemented a policy of not shaking hands to protect you and our employees.
Corporate Travel
We are a local company and don’t travel abroad. We will also not be going to any conventions or conferences until further notice. This includes associates traveling from store to store. We will be limiting our interactions to co-workers located in their assigned facilities only.
Every in-person interaction with manufacturers, vendors, and staff in different locations will now be replaced by video conference or phone call.
Remote Work
Some of our internal departments, such as Marketing, Live Chat, Purchasing, Phone Sales, Routing, and Customer Service teams will now work from home through the end of March and onward if needed.
Again, fewer interactions mean less possibility of spreading illness.
Live Chat & Phone Availability
In case you do not want to travel, you have several ways to talk to us.
You can browse our website and talk to us if you need help on the phone.
You can call us at 918-756-0920.
You can text us at 918-233-3806.
You can also talk to us live with the message icon in the bottom right of your screen.
What You Can Do
If you are sick, stay home and shop with us online and through our virtual store.
We offer contactless delivery for your convenience.
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